DesignOps paves the way
The bigger the teams grow and the more stakeholders there are involved in service design and development, the more important it becomes to have shared processes and plans to ensure efficient teamwork and product delivery. One way to achieve this is through DesignOps: helping a team or organization see the value of design in a structured manner, broadening discussions around processes, and integrating design work, from strategy to user interface design, more closely with development teams.
Frantic’s design consultant Liisa Benmergui served as Design Lead during the last phase of Digital and Population Data Services Agency's (DVV) Suomidigi.fi service development. DVV wanted to create a user-centric, scalable, and accessible web service to support the public sector in its efforts to advance the digitalization of services around Finland.