Work

We’re proud to collaborate with a wide range of clients, roles, and industries. Our approach is always customer-driven, hands-on and 100% based on insights. We get props for being genuine, approachable, and easy to work with. We nurture a culture of curiosity and collaboration – as co-workers and with our clients.

Case

Improving the customer experience of the city bike service

Featured

The Helsinki region public transit’s (HSL) city bike program’s iconical yellow bikes were put under the microscope after the pilot season was over in autumn 2016. Frantic stepped into the picture as HSL’s digital service design lead in January 2017 and took on the challenge of improving and including new features into the popular service during the next two bikeshare seasons. 

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Selected cases

HSL

Improving the customer experience of the city bike service

Varma

A smooth digital customer experience with service design

Nettix

Tech Lead: Quality and efficiency to service development

DVV

Design Lead: Optimizing processes and bridging gaps

Sitra

A future media platform for impactful online communication

Modeo

An ERP-based web shop that improves internal processes

HSL

Co-operative digital service design

R-kioski

R-lahja: An innovative webshop

Finnair

A comprehensive eCommerce renewal on a global scale

The Finnish Centre for Pensions

An online service concept powered by citizens

Pihlajalinna

A tailored intranet for unifying internal communications

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Eija Gonzalez +358 40 570 7909 sales@frantic.com
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